Writing a Reader-Centered Memo

Task: Follow the powerpoint to learn basic principles of reader-centered writing. As you go through the slides, do the corresponding practice exercises in the handout (key)

• Establishing common ground
Part 1 of the handout
• Adopting a “you” attitude.
Part 2 of the handout
• Emphasizing the positive.
Part 3 of the handout
• Using bias-free language.
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• Emphasizing benefits for the reader.
Part 4 of the handout
• Following business etiquette.
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Homework
1. Finish revising your business memo and upload on Box as well as Compass2g.
2. Read Spain article